Parent Help Center

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• What is SitterCentral?
• What Makes SitterCentral unique?
• How does the service work?
• What about longer-term placements?
• Can SitterCentral help me find a regular sitter for after-school?
• I need an on-going nanny for weekends only. Can SitterCentral help?
• I need a regular babysitter for a weekly date night?
• I need a regular babysitter for 1 or more days during the week?
• What is a permanent placement?

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• What’s the best way to find a great sitter, fast?
• Will I find a sitter when I need one — even on short notice?
• Can I book a sitter by text message, email, or phone call, instead of using the website?
• How far in advance should I reserve my sitter?
• Can I view babysitters' contact information on their profiles?
• How can I find a sitter who’s a great match for my family?
• Can SitterCentral sitters accommodate my child’s food allergies?
• Can SitterCentral sitters accommodate a child with special needs?
• We have dogs. Will that be a problem for our sitters?
• What if I need a last-minute sitter? Can I book a few hours in advance?
• What if I need a long-term nanny or a permanent sitter?
• What is a non-standard sitting request?
• Can I reserve a sitter for a holiday?
• How do I book an overnight sitter?
• What if my sitter cancels?
• I have a special occasion coming up, and I’ll need extra help. Can I book multiple sitters?
• I’m having trouble booking a sitter. Is help available?
• I found a fantastic sitter! How can I book the sitter again?
• I found a great sitter — can I refer the sitter to a friend?
• I’ve booked a sitter! Do I need to provide directions or other information?
• Will my contact information be made public?
• SitterCentral Emergency: Your short-notice sitting solution!
• Finding a last-minute sitter:

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• How does SitterCentral select its sitters?
• Can parents give feedback on sitters?
• How are sitters paid?
• Are sitters required to bring entertainment or activities for children?
• Do sitters accept tips?

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• What’s included in a SitterCentral membership?
• Need even more service? Our Mommy On the Run Membership is for you!
• How can I upgrade to the ‘Mommy On The Run’ membership?
• How do I figure out when my membership ends?
• When will my credit card be billed?
• SitterCentral cancellation and refund policy:

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• Can SitterCentral generate a list of babysitting candidates for me?
• Can SitterCentral help me find a house sitter for our upcoming trip?
• Can SitterCentral help me find a pet sitter?
• I have a regular nanny, but I need occasional back-up sitting. Can SitterCentral help?
• Does SitterCentral offer CPR for me and my family?